Anonna Mart Terms and Conditions

Welcome to Anonna Mart! By accessing or using our website, you agree to comply with the following terms and conditions. These terms govern your use of Anonna Mart’s services, including browsing, purchasing, and interacting with the website.

1. Acceptance of Terms

By using the Anonna Mart website, you agree to be bound by these Terms and Conditions, as well as any additional policies referenced within (such as the Privacy Policy and Return Policy). If you do not agree, please discontinue use of the website.

2. Eligibility

To place an order, you must be:

  • At least 18 years of age.
  • Able to enter into legally binding contracts.
  • Providing accurate and truthful information during the registration and checkout process.

3. Account Registration

  • Customers are required to create an account to make purchases on Anonna Mart.
  • You are responsible for maintaining the confidentiality of your account details (username and password).
  • Anonna Mart reserves the right to suspend or terminate accounts found to be in violation of these Terms or engaged in fraudulent activities.

4. Product Information and Pricing

  • Product Descriptions: We strive to ensure that all product descriptions, images, and prices listed on the site are accurate. However, we do not guarantee that all information is free from errors.
  • Pricing: Prices may vary depending on location, promotions, and offers. Anonna Mart reserves the right to change prices at any time without notice.
  • Availability: Products displayed on the website are subject to availability. In case of stock shortages, we will notify the customer and provide alternatives or a refund.

5. Order and Payment

  • Order Confirmation: Once an order is placed, you will receive an email confirmation with details of your purchase.
  • Payment: Anonna Mart accepts various payment methods, including credit cards, mobile payments, and cash on delivery. All payments must be completed at the time of order unless specified otherwise.
  • Order Cancellations: Anonna Mart reserves the right to cancel orders due to unforeseen circumstances such as pricing errors, product availability issues, or fraudulent activity.

6. Shipping and Delivery

  • Delivery Time: Estimated delivery times are provided on the website and may vary depending on your location and the type of product ordered.
  • Delivery Charges: Shipping fees are based on the destination and size of the order. These charges will be displayed at checkout.
  • International Shipping: Orders shipped outside of Bangladesh may be subject to customs duties and taxes, which are the responsibility of the buyer.
  • Delivery Failures: If a delivery cannot be completed due to incorrect address information provided by the customer, additional shipping fees may apply.

7. Return and Refund Policy

Anonna Mart offers a customer-friendly Return Policy. Items can be returned or exchanged within 7 days, subject to the conditions outlined in the Return Policy. Refunds are processed based on the original payment method.

8. Intellectual Property

  • All content on the Anonna Mart website, including text, images, logos, designs, and software, is protected by copyright and intellectual property laws. Users are prohibited from reproducing or using any content without prior permission from Anonna Mart.

9. User Conduct

Users agree not to:

  • Post or transmit any harmful, abusive, or illegal content.
  • Misuse the website or its services for unauthorized purposes.
  • Attempt to interfere with the website’s operations or security.

10. Limitation of Liability

Anonna Mart is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of the website or services.
  • Any delays or failure in performance due to events beyond our control (e.g., natural disasters, network outages).

11. Dispute Resolution

Any disputes arising from the use of Anonna Mart’s services will be resolved under the laws of Bangladesh. Disputes may be settled through negotiation or by the courts of Bangladesh.

12. Modifications to Terms and Conditions

Anonna Mart reserves the right to modify these Terms and Conditions at any time. Changes will be effective once posted on the website. Continued use of the site after such modifications constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

These terms ensure a safe and trustworthy shopping environment for all users. Thank you for shopping with Anonna Mart!

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